Practical hospitality training support for your team
IHA Vietnam helps hospitality employers access entry-level candidates who have been trained, assessed, and prepared for guest-facing work through structured training, active service standards, and custom employer workshops.
Note: Training formats, schedules, and availability are subject to rollout planning and operational readiness.
Service problems become business problems
Many hospitality businesses deal with motivated staff who still need clearer structure, better service habits, stronger communication, and more confidence under pressure. International Hospitality Academy is being developed to help employers close that practical training gap.
Inconsistent service habits
Weak guest communication
Slow onboarding
Lack of practical training
Managers stretched too thin
Service standards hard to maintain
What your team can practice
Greeting and first impressions
Set the right tone immediately.
Service flow
Improve timing and sequencing.
Table setup and maintenance
Keep dining areas professional.
Guest communication
Interact clearly and politely.
Complaint handling
De-escalate issues calmly.
Upselling basics
Suggest additions naturally.
Service English
Use standard industry phrases.
Professional workplace habits
Build reliability and teamwork.
Flexible training formats for hospitality teams
2-Day Service Refresh Workshop
Best for: Teams that need a focused service reset or practical skills refresh.
Focus: Service habits, guest communication, table flow, complaint handling, and trainer feedback.
5-Day Staff Training Program
Best for: Businesses that want a deeper team training experience.
Focus: Structured drills, service standards, roleplay, trainer assessment, and post-training summary.
Custom Team Training
Best for: Restaurants, cafes, hotels, bars, or hospitality groups with specific team needs.
Focus: Custom training plan based on staff count, service style, business type, location, and training goals.
Pricing depends on training scope
Employer training pricing depends on staff count, training scope, business type, location, customization needs, and the level of trainer preparation required. Larger teams and more customized workshops require more planning, trainer time, assessment, and coordination.
Request a Training ProposalHow the employer training process works
Submit a training request
Share your business needs
Receive a recommended training format
Confirm scope, schedule, and payment terms
Training delivery and practical assessment
Receive follow-up notes or post-training summary
Designed for real hospitality environments
Restaurants
Cafes
Hotels
Bars
Event Teams
Tourism
Workforce pipeline
IHA Vietnam helps hospitality employers access entry-level candidates who have been trained, assessed, and prepared for guest-facing work. IHA Vietnam may introduce qualified graduates to employer partners where legally permitted.
Employer FAQ
Can International Hospitality Academy train my current staff?
Yes, our formats are built specifically to refresh and structure existing teams.
Can training be customized?
Yes. We can design custom workshops based on your menu, service style, and operational challenges.
How much does employer training cost?
Pricing is custom quoted based on staff count, duration, and the level of customization required.
Do you guarantee business results?
No. We provide structured training to improve staff readiness, but operational execution remains the responsibility of the business.
Can you train at our location?
Yes, on-site training delivery is an option depending on location and scheduling.
What industries can request training?
Restaurants, cafes, hotels, bars, event venues, and tourism-related businesses.
Can employers connect with future graduates?
IHA Vietnam may introduce qualified graduates to employer partners where legally permitted. We focus on preparing candidates to be guest-facing and employer-ready.